OUR PLUMBING SERVICES

WATER HEATERS

No Hot Water?

Electric Water Heater – First check the circuit breaker. Turn the breaker off and back on. If after 30 minutes the water is not warming up, turn the breaker off, remove the top panel and push the red re-set button on the thermostat. If it has popped out, an audible click will be heard when it is re-set. Turn the breaker back on. If you still do not have hot water, further evaluation should be done by a trained technician.

Gas Water Heater – First check to see if the pilot is lit. Do this by removing the cover at the bottom of heater or by looking thru the glass porthole in the cover. A small blue flame should be visible. The pilot may be re-lit following the instructions on the heater. If the pilot will not re-light or stay lit, further evaluation should be done by a trained plumbing services technician.

FAUCET REPAIRS

If you have a dripping faucet constantly, high water pressure or worn parts could be the cause. When trying to locate a washer, stem or seat for your faucet, we suggest taking the old part with you. Faucet parts come in a lot of sizes and shapes.

PIPE JOINT LEAKS

Water line leaks can be difficult to locate and repair. The leak is not always where the water shows up. A leak in a straight run of pipe can sometimes be fixed temporarily using a pipe repair clamp. A leak in a fitting is more difficult to repair.

Do not assume the leak will fix itself or diminish over time. Small leaks generally become big leaks that result in expensive repairs and property damage.

GARBAGE DISPOSAL

Be sure to run water in your disposal during and a few minutes after use. This helps to carry the food particles down the line and prevent stoppages. Make sure power is off before trying any of the following.

  • If your disposal hums but does not run, it is jammed. Some disposers have an opening in the bottom to insert a 1/4″ allen wrench to twist the motor back and forth to unjam.
  • If your disposal does nothing when the disposal is turned on, look for a small red button on the bottom or side. This is a re-set. Push it and try switch again.

If you need a new disposer, we offer a 7/8 HP Pro model with a 10 year warranty.

HIGH WATER BILL

Most water meters have a small red triangle on them that will turn when the slightest amount of water moves thru the meter. If the triangle moves with no water running the house, this indicates leaking pipes.

To determine if the leak is inside or outside your home, locate the emergency shut-off (if accessible) where the water line first enters the house. Shut off the valve and observe the meter again. If the triangle continues to turn, the leak is between the meter and the house. If the triangle does not continue to turn, the leak is inside.

  • Inside leaks - One or two dripping faucets or a toilet that runs can add a lot to your water bill each month.
  • Outside leaks - A hole 1/32 of an inch in a pipe at 60 lbs of pressure will leak 6000 gallons a month.

HIGH WATER PRESSURE

High water pressure can cause a lot of problems. Everything from dripping faucets or toilets that will not shut off, to shortened water heater life, to burst pipes or washing machine hoses.

High water pressure can also cause a condition known as water hammer or noisy pipes. This is the thumping or growling noise you may hear in your pipes, especially at night when water pressure is at it’s highest.

Our technicians can check your water pressure to see if it is too high. If your pressure is above 55-65 pounds, you may need a pressure reducing valve installed or your old one replaced.

WATER FILTERS & SOFTENERS

Healthy and clean water is of the utmost importance. We will help you choose and then install the right filter or softener for your water problems.

TANKLESS WATER HEATERS

Gas (natural or propane) tankless water heaters are more efficient than a normal tank type heater. They only heat water as it is needed and shut down when water demand ceases, thus using no energy. You are not constantly reheating water you are not using. With the energy savings and a typical 20-year life span (nearly double that of a tank type heater), they are an excellent choice when it comes time to replace your old heater. You will enjoy endless hot water — no more running out half way through your shower again!

REPIPING SEWER & WATER LINES

Inside or outside your home, we have the knowledge and equipment to re-pipe water or sewer lines and bring them back to perfection.

Water lines — If your home has galvanized water lines, over time the flow of water will become restricted by the buildup of lime and calcium on the inside of the pipe. This will decrease the volume of water available for multiple fixtures used simultaneously. For example, your water pressure would be low if you tried to take a shower and run the dishwasher at the same time.

Sewer Lines — Having to clear a clog in a sewer line more than once a year is just treating a symptom of a bigger problem. The problem could be a broken pipe or roots in the line. In either case, we have the equipment to see inside the pipes and determine the exact cause of the problem and prevent future clogs.

REMODELING

If you want to completely remodel your property or just update an existing plumbing system, we are the only team to call! Atlanta Star Plumbing offers the full range of plumbing repair and installation services for both residential and commercial properties.

From sewer lines to the dishwasher and kitchen sink, we install everything you need for your remodeling project. We use top notch product from brands you can trust, such as Kohler, American Standard, Moen and Price Pfister.

We can work with your contractor or provide a contractor for you if your remodeling calls for sheet rock and tile work. So give us a call today and let’s get started on your remodel!!

FIXING A DAMAGED FAUCET HANDLE AND VALVE SEAT

If the washer has become too worn prior to replace, the metal will grind against metal and damage the valve seat. Water particles and mineral deposits can become trapped between the seat and the washer; closing and opening the faucet handle will then grind the particles inside and damage the seal beyond simple washer replacement.

Removing a faucet seat requires a special seat wrench. After removing a seat, it can sometimes be fixed by rubbing it on a piece of sand paper placed on a hard, flat surface to even out the face of the seat.

If the seat needs replacing, take it with you when hunting for a new one. There are hundreds of different seats.

BASEMENT FLOODING

Basement flooding is an all too frequent occurrence in certain areas during heavy rainstorms. The most common reasons for flooding are clogged gutters or downspout drains. The rain water then collects close to the house and seeps in through the foundation.

If the ground outside slopes towards the house instead of away from it, this directs the water to the foundation making the problem worse. A sump pump is needed as part of any corrective measure. The sump pump will aid in water removal as it enters and discharge it to the outside away from the house. A sump pump will also be of use in case of a water line leak or sewer back up.

FROST-PROOF FAUCETS

Most outside hose connections today are designed not to freeze during cold weather. But only if the water hose is disconnected and the faucet is allowed to drain. Quick disconnect fittings (if used) should also be removed.

To test an outside faucet to see if it has frozen and burst, put your thumb over the outlet. If you cannot hold the pressure then the faucet is okay. If you can hold the pressure then the faucet is leaking inside.